At Pristine Cleaners LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.
Information We Collect
We may collect personal information such as your name, phone number, email address, home address, and service preferences when you:
Book a cleaning service
Contact us for support
Sign up for communications
- Visit our website
This information is used solely to deliver and improve our services.
How We Use Your Information
Your information is used to:
Schedule and manage cleaning services
Communicate regarding appointments and support
Send important updates, confirmations, or service-related notifications
Provide occasional promotions or special offers (only if you opt in)
Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose.
Any information sharing that may be referenced elsewhere in this policy excludes mobile opt-in data.
- We maintain internal access controls, staff confidentiality requirements, and security safeguards to prevent unauthorized access, use, or disclosure of customer information.
Messaging Terms & Conditions
By opting into SMS communications from Pristine Cleaners LLC, you agree to the following:
1. Program Description
Our messaging program includes:
Customer support and responses to inquiries
Appointment reminders and service updates
Promotional offers, discounts, and service announcements
- By opting in, you may receive SMS messages related to appointment confirmations, scheduling updates, service reminders, account notifications, and customer support.
- Message and data rates may apply.
2. Opt-Out Instructions
You can cancel SMS services at any time. Simply text “STOP” to the number from which you received messages.
You will receive a confirmation message after opting out
After that, you will no longer receive SMS communications from us
To rejoin, simply sign up again as you did previously
3. Help & Support
If you are experiencing issues, reply “HELP” for assistance or contact us directly at:
infor@bookpristinecleaners.com
4. Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply. Message frequency varies based on communication needs.
For questions about your text or data plan, please contact your wireless provider.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Consent
By using our services, you consent to the terms outlined in this Privacy Policy.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
infor@bookpristinecleaners.com